Find answers to common questions or get in touch with our support team.
Getting started, how sign-in works, deleting your account.
Manage your plan, cancel, refunds, and restore purchases.
Starting sessions, scoring, feedback, and session history.
Uploading your CV, supported formats, and analysis results.
Can't find your answer? Reach out directly to our team.
How we handle your data, privacy policy, and terms of use.
Last updated: May 2026
AI Solutions ("we", "us", "our") operates the AI Interviewer mobile application. This policy explains what personal data we collect, how we use it, and your rights.
Account data: An anonymous device identifier used to associate your activity with your account. We do not require an email address to register.
Session data: Your interview question answers and AI feedback, stored to power session history and progress tracking.
CV data: Your uploaded CV document, used to personalise mock interview questions.
Usage data: App interaction logs (screen views, feature usage) collected anonymously to improve the product.
We use your data solely to provide and improve AI Interviewer. We do not sell or share your personal data with third parties for advertising purposes. CV content and session transcripts are never used to train external AI models.
Your data is retained while your account is active. You may delete your account and all associated data at any time via Profile → Settings → Delete Account. Data is purged from our systems within 30 days of deletion.
All data is encrypted in transit (TLS 1.2+) and at rest. Access is restricted to authorised personnel only.
For privacy-related enquiries email aisol-support@proton.me.
Last updated: May 2026
By downloading or using AI Interviewer you agree to these Terms. Please read them carefully.
We grant you a personal, non-transferable, non-exclusive licence to use the app on any Apple device you own or control, solely for your personal, non-commercial interview preparation.
You may not: reverse-engineer the app, use automated scripts or bots to interact with our services, attempt to gain unauthorised access to any part of our systems, or use the app in any way that violates applicable law.
Pro subscriptions are billed through the App Store on a monthly or annual basis. Payment is charged to your Apple ID at confirmation of purchase. You may cancel at any time; access continues until the end of the paid period. No refunds are issued for partial periods.
AI Interviewer is an interview practice tool. We do not guarantee employment outcomes. All AI-generated feedback is for educational purposes only and should not be taken as professional career advice.
We may update these Terms from time to time. Continued use of the app after changes constitutes acceptance.
Questions about these Terms? Email aisol-support@proton.me.